Terms & Conditions

How does the delivery process work?

• Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

What is the estimated delivery time?

We usually dispatch most orders within 1-2 hours.

Cancellation before shipment

If the order that you want to cancel have not been shipped yet, you can cancel directly from our app or you can write to our customer support team on our official facebook page.

Which are the items that cannot be returned/exchanged?

• Product is damaged due to misuse/overuse
• Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
• Defective products that are not covered under Seller/Manufacturer’s warranty
• If request is initiated after 5 business days of order delivery